ePROMs
Digitally transforming healthcare
Patient self-reporting is a key aspect before and after surgical or medical treatment. However, the process is often paper-based, leading to errors and leaving no clear audit trails.
Our electronic patient recorded outcome measures (ePROMs) solution enables you to replace pen-and-paper with secure electronic data collection methods — improving data quality, resulting in faster form completion and better clinical decision-making.
Use symptom-scoring tools.
Support patients to self-report their symptoms remotely and receive tailored self-management advice based on their scores. This information is also shared with clinicians in real-time to monitor or respond to treatment.
Improve the patient experience.
Patients can quickly review and complete questionnaires or forms from the comfort of their homes — reducing face-to-face visits in-clinic or hospital. Patients receive a text or email with a secure link to complete a document on any device. No login or registration is needed.
Streamline consent-to-treatment.
Our e-Consent feature enables patients to receive the right information at the right time before they consent to treatment — reducing the risk of errors or misunderstandings between clinicians and patients.
Reduce administrative burdens.
Make significant process improvements by going ‘digital’, enabling clinicians to reduce the administrative burden of paper-based processes and freeing up time to consult with more patients.
Connect with existing systems.
Integrate ePROMS with your other healthcare applications, like patient administration and electronic patient record systems — recording complete patient information. In future, we can expand ePROMS regionally across an integrated care system.
"Feedback from healthcare professionals, patients and parents is positive. It highlights that the new development has transformed the value of the digital childhood health assessment questionnaire to support consultations."
Dr Gavin Cleary, Alder Hey Children's Hospital
More ePROMs features
How does ePROMs make it easier for patients to complete an assessment form?
How does ePROMs improve organisational processes?
How does ePROMs integrate with your existing systems?
How does ePROMs work across devices and browsers?
How can you choose to host ePROMs in different ways?
Training and support
Need help with training?
We can support your Trust's training and implementation teams onsite or virtually before going live. We also provide end-user training for trusts without their own training teams and onsite refresher training, e-learning tools and quick guides for all staff. Either way, we'll work with you before delivering any training to agree on objectives and prerequisites for delegates.
Ongoing support.
We provide standard service desk support from Monday to Friday between 8am and 5pm, excluding bank holidays. You can raise issues by phone and email, and we record and appropriately triage all requests. We'll inform you of your progress within the agreed SLAs. 24/7 support is available on request.
Our ePROMs service plans
We offer a range of plans to suit your healthcare needs and your organisation's size. If you can't find what you're looking for, we can create bespoke plans and offer full integration support.
Pilot
Annual patient transactions
> 1,000
Support level
Bronze
Patient facing forms
Clinical facing forms
Cloud hosting
Basic
Annual patient transactions
> 5,000
Support level
Silver
Patient facing forms
Clinical facing forms
Cloud hosting
Most popular
Medium
Annual patient transactions
> 10,000
Support level
Silver
Patient facing forms
Clinical facing forms
Forms designer
Cloud hosting
Large
Annual patient transactions
10,000+
Support level
Gold
Patient facing forms
Clinical facing forms
Forms designer
Cloud hosting
Bespoke
Annual patient transactions
Custom
Support level
Custom
Patient facing forms
Clinical facing forms
Forms designer
Cloud hosting
How ePROMS is helping Alder Hey Children's Hospital
Integrate electronic patient-reported health data into electronic patient records (EPR) in paediatric rheumatology clinics.
We have worked with Alder Hey Children’s Hospital to help replace traditional paper-based forms with digital eforms to help patients or parents to complete the CHAQ before attending a clinic, the Alder Hey Children's Hospital team sought a digital solution. They also wanted to integrate CHAQ data with their EPR.
