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![Forms4Health pre-operative consent form](https://cdn.prod.website-files.com/6614edcc2ff777f13b27a3d9/6614edcc2ff777f13b27a5da_Pre-op%20questionnaire.webp)
Digitally transforming healthcare
Pre-operative assessments ensure all patients are fit and ready for elective surgery — supporting theatre lists to run smoothly and without delay. Assessments are lengthy paper-based forms that patients usually complete with a clinician over multiple face-to-face or telephone appointments. This process can be time-consuming and costly to both the NHS and patients.
Fortunately, our electronic pre-operative assessment workflow (ePOA) streamlines the surgical consultation to theatre booking process — reducing the administrative burden on staff and improving the patient experience.
Customise your workflows.
Design custom task-based workflows that replicate and streamline existing paper-based processes within your organisation, eliminating the hassle and costs associated.
Make data-driven decisions.
Access a reporting dashboard that supports better clinical decision-making, patient safety and reporting. Use data visualisation tools to identify service bottlenecks, monitor and spot trends in your data.
Improve the patient experience.
Enable patients to quickly review and complete digital assessments from their homes, reducing face-to-face visits in clinics or hospitals. Patients can access a user-friendly interface on multiple devices, which requires no login or registration.
Connect with existing systems.
Integrate ePOA into your wider system landscape, like patient administration and electronic patient record systems — to enable the recording of centralised and accurate patient information. Our ePOA also can be used regionally as a hub across an integrated care system.
Reduce administrative burdens.
Make significant pre-operative pathway process improvements while enabling clinicians to consult with more patients. Proactively manage patient surgical backlogs. For example, clinicians can suggest health or fitness interventions to help at-risk patients prepare for surgery.
More ePOA features
How does ePOA make it easier for patients to complete an assessment form?
Provides a clear and easy way to consent to data sharing
Meeting GDPR standards, our assessment forms initially feature a clear and prominent data protection notice, directing patients to opt-in to data sharing. Patients can only continue with the assessment once they opt in. If they do not agree to consent, your organisation will be alerted.
Meets different language needs
We can produce multiple assessment forms in different languages or use in-form logic to switch between different languages. We provide translations to the person filling in the form, and we can map structured form data to other languages. Note: organisations receiving patient responses in different languages must translate them. However, we plan to feature left-to-right language translation and auto-translation of non-English speaking patient responses.
Features simple and easy-to-read forms
Our assessment forms are designed in plain English with basic readability. For example, we feature short questions with multiple-choice answers. Forms are customisable, so you can adjust text and create multiple versions of the same form, targeting different age groups if needed.
How does ePOA improve organisational processes?
Sends actions or alerts to patients and professionals to accelerate the process
Set manual or automated patient reminders and alerts to your teams when a patient reaches a specific date or point in the workflow.
Meets your local needs with additional questions
All assessments, forms and workflows are customisable at a user organisation level.
Provides different questions for different surgical procedures
All assessments, forms and workflows are customisable at a user organisation level.
Captures information about the person completing the assessment
All of our assessment forms ask the patient to confirm if they are completing the form for a relative or carer. If somebody else completes the form, the solution captures their details and relationship with the patient.
Measures form completion rates
We capture the assessment form's initial load time and submission time to show how long it takes patients to complete — helping you continually improve and simplify your patient-facing assessments.
How does ePOA support workflows?
Creates workflows to match your existing processes
Design and configure workflows to match your existing processes, including the ability to create patient categories and status.
Enables services to view task statuses
Dashboards enable services to view the status of all tasks across patients on a pre-operative assessment pathway. You can filter the dashboard view to show certain patient groups, procedures, etc.
Modifies thresholds to trigger investigations
All assessments, forms and workflows are customisable at a user organisation level.
Populates fields for other disciplines such as 'therapies'
All assessments, forms and workflows are customisable at a user organisation level.
Inform patients about where they are in the process
Our ePOA solution can send a confirmation email to the patient upon receipt of a form and show how far the patient has progressed.
How does ePOA integrate with your existing systems?
Integrates with GP records
We can fully integrate our solution with EMIS primary care systems. We are also working to integrate GP data with EMIS and TPP SystmOne for medications, allergies and conditions via the wider GP Connect Programme.
Integrates with electronic patient records (EPRs)
Our solution can integrate with all major EPRs using NHS interoperability standards like HL7-FHIR, IHE-XDS etc. This can be uni or bi-directional, depending on your requirements.
How does ePOA work across devices and browsers?
Accessible across multiple devices
Our device-agnostic solution uses a 'mobile-first' approach to enable patients and clinicians to access and view the system across their smartphones, tablets or desktops.
Compatible with all major browsers
All major browsers and platforms support our solution, including Windows, MacOS, iOS and Android platforms listed in the government service manual guidance, and other browsers, including Mozilla, Opera and Chromium.
How can you choose to host ePOA in different ways?
Choose from On-Premise or Cloud hosting
We can support both On-Premise and Cloud hosting.
Training and support
Need help with training?
We can support your Trust's training and implementation teams onsite or virtually before going live. We also provide end-user training for trusts without their own training teams and onsite refresher training, e-learning tools and quick guides for all staff. Either way, we'll work with you before delivering any training to agree on objectives and prerequisites for delegates.
Ongoing support.
We provide standard service desk support from Monday to Friday between 8am and 5pm, excluding bank holidays. You can raise issues by phone and email, and we record and appropriately triage all requests. We'll inform you of your progress within the agreed SLAs. 24/7 support is available on request.
Our ePOA service plans
We offer a range of plans to suit your healthcare needs and your organisation's size. If you can't find what you're looking for, we can create bespoke plans and offer full integration support.
Pilot
Basic
Medium
Large
Bespoke
How ePOA is helping Leeds Teaching Hospital Trust
Served around 50,000 patients annually
Saved around £30,000 in printed letter and pre-operative booklet costs
Significantly reduced administration and annual costs of £57,000 per department (equivalent to 3 full-time staff) to store, move and track paper documents
Saved registered nurses 40 percent of the time conducting phone assessments
Improved patient experience. For example:
Clinical tests are completed earlier in the pathway before patients receive a phone call
Patients report they get more value from phone assessments focusing on pre-operative management (not their medical history)
![Doctor holding a tablet completing a patient form](https://cdn.prod.website-files.com/6614edcc2ff777f13b27a3d9/6614edcc2ff777f13b27a601_EPR%20Ready.webp)
Reduced admin and annual costs of £57,000 per department.
Why choose low code?
Healthtech needn’t be complicated, expensive or time-consuming. All of our digital healthcare products are developed with business users in mind and can be used with little to no coding experience.
We provide visual and simple ways to build forms — helping you build applications from scratch that are interoperable and scalable.
Let our technology do the hard work for you, while you focus on innovation.
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