AireSuite

Create a 'digital first' patient experience

Our online and video consultation platform can improve patient experience, freeing up your time to focus on complex care for those who need it.

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Making life at the front desk calmer

AireConsult, our online and video consultation platform helps patients access many of the services they would normally expect in person like a check-up or discussion about a test result. Our platform also helps you to resolve medical enquiries quickly, manage your workload more effectively and provides a virtual waiting room for your patients.

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Fast, efficient and secure patient processing

Combined with our digital forms solution, our GP Patient Digital Reception, including the GMS1+ New Patient Registration Form, healthcare providers can enhance the patient experience. Patients gain a quick and secure alternative to in-person visits, while also accessing answers to common queries online. This approach reduces the need for urgent appointments, eases phone line congestion, and minimises waiting times.

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Benefits of our digital front door

Learn more about our features that can support you digital transition and improve patient care.

  • Manage your workload

    Prioritise patients who genuinely need an appointment, help your staff manage their time more efficiently, and provide clinicians with access to a patient’s medical history in advance of a consultation.

    Doctors filling in paperwork
  • Provide safe and self-care

    Check for red flags early using triage and empower patients to self-care. For example, patients can check for symptoms or illnesses, complete health checks, or can be directed to local directories, giving them more information and peace of mind.

    Direction sign to the pharmacy
  • Make visual assessments

    A key advantage of video is the ability to spot visual cues, or perform a visual examination like an inhaler technique assessment. Clinicians can also screen capture visual symptoms for their records. And people who are housebound due to acute pain or a mental health problem can easily access your healthcare team.

    A woman smiling, looking at a laptop on a video call.
  • Improve patient experience

    Patients have a quick, convenient and secure alternative to visiting your healthcare services. They can also find answers to their queries online, reducing urgent appointments, freeing up phone lines and reducing waiting times.

    Older gentleman using a mobile phone sat in a chair

Seamless Integration with your other healthcare systems

AireConsult integrates directly with EMIS through the partner program, allowing patient-completed forms to flow automatically into EMISWeb Health Records—eliminating the need for manual uploads. For SystmOne and Vision, forms are sent seamlessly with manual patient matching.

With GP Connect accreditation, AireConsult supports document uploads to all major care records, including EMIS, SystmOne, and Vision, ensuring efficient and compliant data management.

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Ready for digital needs assessments?

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